Cancelling Your Account

We're sorry to see you go. If there's something we could have done better, I'd love to know to make sure we don't make the same mistake again - mustafa@preflight.com

Cancelling your Account

To cancel your account go to Account Settings › Billing page and locate the credit card section (you may need to scroll down to view other sections). You will see the option to delete your credit card(s) on file. Once deleted we won't bill you again.

Clicking the Delete Card option next to a credit card on file brings up a confirmation modal. Click Yes, Delete Card to confirm action and to completely remove the card.

Deleting Your Account

If you'd like to fully delete your account - drop us an email to help@preflight.com and let us know. We'll take care of it for you. Make sure you do it from the email associated with the account. Also make sure that you've removed your credit cards from the billing page first.

Updated at Mon, Apr 4, 2022